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View Full Version : We encountered an error while trying to communicate with the server



ASimke
10-05-2020, 05:28 PM
NICK: V11 -Simke
IP: 31.223.129.14
STEAM ID: <b>You have to register to ba able to see this link</b>
DATE AND HOUR: 10.05.2020. 16:24
SS: <b>You have to register to ba able to see this link</b>
OPERATING SYSTEM: Windwos 10 version 2004
ANTIVIRUS (OPTIONAL): None
DESCRIBE YOUR PROBLEM: Can't do the scan because of the conection problem.
From my side all good, run as admin, disable firewall, reset game, reset ruter, try manual ipv4, all same.

Tiger
10-05-2020, 06:15 PM
Your IP doesn't seems to be blocked by Cloudflare, but I whitelisted it anyway to be sure of it. Please try again.

ASimke
11-05-2020, 12:51 AM
It's same.

Tiger
11-05-2020, 01:23 AM
It seems the problem is coming from you:

<b>You have to register to ba able to see this link</b>

Check your AV, firewall or other programs which might stop the connection.

ASimke
12-05-2020, 12:00 PM
I don't have AV, defender is disabled, I even try to disable firewall but still the same problem.
What other programs can stop?
When I'm running a test, only steam cs and test are opened, and in background AMD Radeon only.

Tiger
12-05-2020, 08:11 PM
I don't know what you have installed. How much it takes to give you that error from the moment it says "communicating with server"?

Also, do you use proxy / vpn services?

ASimke
13-05-2020, 01:54 PM
Also, do you use proxy / vpn services?
No. I have them isntalled but not runing when doing the test.
How much it takes to give you that error from the moment it says "communicating with server"?
1-5 sec at top.
I don't know what you have installed.
<b>You have to register to ba able to see this link</b>
<b>You have to register to ba able to see this link</b>
and c++ 2005 2008 2010 32 and 64 bit no need for 3 pic.

Tiger
21-05-2020, 08:04 PM
Unfortunately I have no ideea why the app can't communicate with server. Usually it's because of a third party application such as firewall/antimalware or even the ISP.